ERP Administrator cum IT Specialist will be responsible on Managing the existing ICBA ERP system (Microsoft Dynamic) and perform IT management functions – to ensure that all systems are performing well and running securely.
Job Responsibilities
ERP System Administration
Ensure that the system is performing accurately and efficiently
Identify and correct and performance issues and errors
Generate reports and dashboard as needed for the management
Implement and maintain forms and views
Implement and maintain business processes, rules and workflows
Implement and test all changes made to the application
Manage accounts, administrative and security roles and audit usage
Maintain scheduled backups to ensure disaster recovery
Work with ERP vendor to implement upgrades
IT and Systems Management
Manage and maintain the ICBA in-house computing environment including servers (Linux and Windows; MS Win Server, MS SQL, Exchange, AD etc.), networking (routers, firewall, switches, wifi), MS Windows workstations and laptops and telephony equipment
Maintain up to date IT asset inventory
Preserves assets by implementing disaster recovery, back-up procedures, information security and control structures.
Verifies applications results by conducting system audits of technologies implemented and proper IT Assets control.
Install new software and hardware
Detect and fix network and computer faults
Monitor performance of the network, troubleshoot networking and computing issues
Secure the network and systems by establishing and enforcing policies and then monitoring access and usage
Schedule and implement upgrades of server and networking software
Assist ICBA staff in completing their projects by ensuring the smooth operation of the ICBA networking and computing environment
Create operational reports and regular reports on the status of the network and the various computing equipment
Training staff on using systems and equipment
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
Coordinating with vendors on Warranty renewal, SLA and AMC on IT infrastructures in DATA centre.
Coordinating with ISP Etisalat/DU to have run 24/7 UP in Leased Line, Internet and Telephones.
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling as per the requirement.
Qualifications and Experience
Essential
Minimum qualifications of a Bachelor degree in Information and Technology, Computer Science or a relevant field.
Minimum 3 years of experience with Dynamics CRM.
Minimum 3 years of experience integrating Dynamics CRM with SharePoint, Active Directory, Outlook… etc.
At least 5 years relevant work experience, with emphasis on network support administration.
Proven practical experience in Microsoft Server, Exchange, Active Directory, backup and desktops/wifi/laptops etc.
Understanding of and experience in setting up and running secure networks and systems
Up-to-date certification from Microsoft and Cisco. Security certifications are a plus
Ethical hacking and security experience would be a plus
Skills
Excellent oral and written communication, interpersonal skills and demonstrated ability to work in a team within multi-disciplinary and multi-cultural environment.
Expert level on computing, problem solving, reporting skills, setting priorities and team building.
Flexible approach and willingness to assist staff and visitors of ICBA.
Excellent organization skills.
Fluency in Arabic and English.
Applicants are kindly requested to send an updated cover letter and C.V combined in one PDF file along with two names as references to:Human Resources ICBAP.O. Box 14660Dubai- UAEFax: +9714 3361149Email: hr@biosaline.org.ae
Post Date
30 June 2015
Status
Closed
Vacancy Type
Full-time
Closing Date
30 July 2015
Location
International Center for Biosaline Agriculture, Dubai, UAE